Shipping policy
Processing & Handling Time
At Mozn, we are committed to promptly fulfilling your order. Our processing time includes preparation, verification, and packaging before your items are shipped. Please note this does not encompass transit or delivery time.
- Processing Time: 1-3 business days
- Operating Days: Monday–Friday (Excluding Holidays)
Upon order procession, a confirmation email with tracking details will be sent.
Shipping Transit & Delivery Time
- Estimated Transit Time: 5-10 business days
Transit times are provided by the carrier and may vary due to various factors such as destination, shipping method, or unforeseen delays.
Shipping Fees & Rates
Shipping within the United States is entirely free of charge.
Order Modifications & Changes
Please submit any modification request within 24 hours of order placement. Once an order has been processed, changes may not be possible.
Order Tracking
Upon shipment, you will receive a tracking number via email. For further assistance, contact our support team at support@mozn.us.
Lost or Damaged Packages
Mozn is not liable for packages lost or damaged in transit. Any claims should be directed to the carrier with the provided tracking number.
Customer Support
For inquiries regarding shipping or order assistance, reach out to: support@mozn.us
By placing an order on mozn.us, you agree to the terms defined in this Shipping Policy.