FAQ

Is Mozn quality different from other companies?
Mozn focuses on consistent materials and clear product information. Each piece is made with either 925 sterling silver or 14K gold plated over 925 sterling silver. We do not manufacture items in-house; we work with U.S. warehouse suppliers who provide the materials and settings, and we make sure each product page lists the exact details so customers know what they are choosing. If you have questions about a specific item, contact us and we can provide more information.

Is Mozn a legitimate brand?
Yes. Mozn is a U.S.-based jewelry brand operating from Houston, Texas. We process orders in the United States and fulfill them through U.S. warehouse suppliers. Our store uses secure checkout, transparent materials, and clear policies. Customer support is accessible at mozn.us@outlook.com.

What is moissanite?
Moissanite is a lab-grown gemstone known for its bright appearance and durable structure. It is commonly used in earrings, rings, bracelets, and pendants. Mozn uses moissanite sized and set according to the design of each piece.

Is Mozn jewelry made with real gold or silver?
Mozn jewelry is made with either 925 sterling silver or 14K gold plated over 925 sterling silver. Each product page lists the exact metal used so customers know what they are selecting.

Where are Mozn products made?
Mozn jewelry is created using globally sourced materials and crafted by trusted international manufacturing partners. All orders are fulfilled from U.S. warehouses for reliable delivery. Material and product details are listed clearly on each product page so customers always know what they’re receiving.

How should I store and care for Mozn jewelry?
Keep jewelry dry when possible and remove pieces before swimming, showering, or exercising. Store items separately to help prevent scratches. Wipe gently with a soft, dry cloth after wearing. Avoid contact with lotions, perfumes, and similar products. Gold-plated pieces should be cleaned lightly and only as needed.

Will my jewelry fade, tarnish, or lose shine?
Jewelry appearance can change over time with exposure to moisture, air, and daily wear. Following the care instructions helps maintain the finish longer. Sterling silver may naturally darken and can be cleaned gently if needed. Gold-plated pieces stay in better condition when kept away from water, friction, and chemicals.

Does Mozn jewelry turn skin green?
Skin reactions vary from person to person. The materials we use—925 sterling silver and 14K gold plated over 925 silver—are commonly worn without irritation by many people. Keeping jewelry dry and avoiding lotions or sweat helps maintain both comfort and appearance. If you have concerns about sensitivity, contact us for guidance.

Do you sell solid gold?
No. Mozn jewelry is made with either 925 sterling silver or 14K gold plated over 925 sterling silver. We do not sell solid gold pieces. Each product page lists the materials clearly so customers know exactly what they’re selecting.