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Why Choose Mozn?
At Mozn, we focus on providing moissanite jewelry made with reliable materials and clear product information. We are a US-based jewelry retailer operating from Houston, Texas, with customer support and order processing handled by our Texas team. Fulfillment is completed through our U.S. warehouse suppliers, and all store policies are straightforward so customers always know what to expect.
Frequently Asked Questions
Can I wear Mozn jewelry in the shower or while working out?
Can I wear Mozn jewelry in the shower or while working out?
You can, but we recommend removing your jewelry before heavy sweating, swimming, or showering to extend the lifespan of the metal finish and keep your shine looking its best.
What comes with my order?
What comes with my order?
Every order includes your jewelry piece, a moissanite quality card, and protective packaging designed for safe delivery.
How long does shipping take?
How long does shipping take?
Orders process in 1–3 business days and ship through our U.S. warehouse suppliers. Standard shipping is free and typically arrives in 5–10 business days after processing. Delivery times may vary slightly depending on carrier conditions, but all orders are shipped within the United States.
What’s your return policy?
What’s your return policy?
You may request a return within 30 days of delivery. Items must be unworn, in original packaging, and returned to the address listed below. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. If you have questions about eligibility or need help starting a return, contact us at mozn.us@outlook.com.
Return Address
Mozn
1602 Shadybrook Drive
Houston, TX 77094
USA
2818328848
Is Mozn based in the US?
Is Mozn based in the US?
Yes. Mozn is a US-based brand operating from Houston, Texas. We process all orders in the US and work with U.S. warehouse suppliers to fulfill and ship items directly to customers. Mozn does not manufacture products in-house; we coordinate fulfillment and ensure orders are handled and shipped through our domestic partners. If you have questions about our operations or fulfillment process, you can contact us at mozn.us@outlook.com.
How do I contact customer support?
How do I contact customer support?
You can reach us anytime at mozn.us@outlook.com
or at 281-832-8848. We typically respond within 24 hours.
How should I care for my jewelry?
How should I care for my jewelry?
Use a soft cloth to wipe your jewelry after wearing, store pieces in a dry area, and avoid harsh chemicals or perfumes.
Do you sell solid gold?
Do you sell solid gold?
No. Mozn jewelry is made with either 925 sterling silver or 14K gold plated over 925 sterling silver. We do not sell solid gold pieces. Each product page lists the exact materials used so customers know what they are selecting.
Where are Mozn products made?
Where are Mozn products made?
Mozn jewelry is created using globally sourced materials and crafted by trusted international manufacturing partners. All orders are fulfilled from U.S. warehouses for reliable delivery. Material and product details are listed clearly on every product page so customers always know what they’re receiving.
About Mozn
Thanks for checking us out! If you're interested in learning more about the behind the scenes and creation of Mozn, click below. If you have any comments or questions, feel free to reach out to us with the contact information provided below!